Category
Salesforce
Date
July 31, 2025
Hashtags
Note
Status
Done
Type
Trailhead
Commerce Cloud is to offer ecommerce solutions for both B2C and B2B customers, including D2C product optino.
B2B Commerce
B2B-specific functionality such as:
- Authenticated sites, including logins for each visitor
- Shopping carts that can accommodate hundreads of items per order
- Tow-click reorders to make large, frequent orders fast and easy
- Custom storefront themes for a unique look and feel for each account
- Specific product catalogs by account for a selected subset of products
- Negotiated/contract pricing by account or by customer segment
- Complex shipping functionality allowing for multiple delivery dates and locations
- Multiple payments types like credit card, purchase order and ACH
ACH(Automated Clearing House)는 B2B 커머스에서 사용되는 지불 방식 중 하나로, 은행 계좌 간 전자 자금 이체 시스템입니다. 신용카드나 구매 주문서와 함께 B2B 거래에서 일반적으로 사용되는 결제 유형입니다.
A seller’s account manager can manage both B2B Commerce and CRM data for individual customers and in aggregate.
B2B2C Commerce
- Launch commerce site with drag-and-drop tools
- Create personalized shipping experiences with Commerce Einstein Recommendations and Search
- Unify B2B, B2C, Order Management and an ecosystem of partners
- Connect customer journey from marketing to sales to commerce to service with a complete ecosystem
B2C Commerce
- Launch responsive ecommerce sites for web and mobile with full customization capabilities
- Manage all sites for multiple brands and geographies in a single place
- Personalize customer interation
Einstein for B2C Commerce
To enhance commerce journeys using:
- Einstein Product Recommendations
- Einstein Predictive Sort
- Einstein Commerce Insights
- Einstein Search Dictionaries
- Einstein Search Recommedations
Salesforce Order Management
